Privacy Policy

Privacy Policy

At Vecilia, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide

• Name, email address, phone number, and shipping/billing address.

• Payment information, including credit card details (processed securely).

• Information submitted through contact forms, account creation, or surveys.

1.2 Information Automatically Collected

• IP address, browser type, and operating system.

• Details about your visit, including pages viewed, time spent on the site, and referring URLs.

• Cookies and similar tracking technologies.

1.3 Information from Third Parties

• Data from payment processors or shipping providers.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Improve our website, services, and user experience.

• Send promotional emails or newsletters (with your consent).

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Payment processors, shipping companies, and email marketing platforms.

• Legal Authorities: When required by law or to protect our rights.

4. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request the deletion of your personal information (subject to legal obligations).

• Opt out of marketing communications at any time.

To exercise these rights, contact us at support@vecilia.com.

5. Cookies and Tracking Technologies

Cookies enhance your experience on our website. You can manage or disable cookies through your browser settings. Note that some features may be unavailable without cookies.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information as long as necessary to:

• Provide our services.

• Comply with legal obligations.

• Resolve disputes and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@vecilia.com

• Address: Vecilia, Europe

Thank you for trusting Vecilia. We are committed to protecting your privacy and ensuring a safe shopping experience.